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Righting the Ship - Evolution of the Offshore Model
Josh Swihart, Interlink Group, LLC.
Abstract
According to Gartner, Forrester, Standish and everyone else who tells
the world what they should be thinking, offshore outsourcing is in and
everyone is doing it. The reality is that the industry is still in
relative infancy and for every company that boasts they saved 50% on
their last project due to inexpensive offshore labor there are numerous
stories of failed projects due to missed expectations and communication
nightmares. There are substantive cost benefits to outsourcing offshore
but certainly not without risk. However, options do exist for those
wanting the benefit of lower project costs and reduced delivery schedule
with limited exposure.
The advantages of an offshore model must be compelling enough to
outweigh any challenges or risk and anyone who has worked in a globally
distributed model can attest that significant challenges do exist.
However, they are not insurmountable and will vary in degree based upon
the outsourcing model chosen. There are a number of models available
and it is important to understand the distinctions.
Josh Swihart has recently returned from India where he has been serving
as the Offshore Delivery Director for Interlink Group, LLC. He will
discuss current offshore trends, how companies have modeled themselves
in order to exploit offshore advantages, and which models are proving
most effective as the industry matures.
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